Community participation
Get out and do more of what you enjoy, with support along the way. Whether it’s joining a local group, trying a new activity or heading to a community event, we help you plan and take part at your own pace.
DISABILITY SUPPORT • NORTHERN RIVERS
Good support.
It’s in our DNA.
THE ELEMENTS OF GOOD SUPPORT
Your choices shape the support. Your voice leads.
We take the time to understand how you communicate, what you enjoy doing for fun and what matters to you. Together, we work out what you want to achieve and turn your goals into practical steps.
Start with a question. We’ll discuss the options before any support is agreed.
Person-led Practical Respectful
01 / DISABILITY SUPPORT IN THE NORTHERN RIVERS
Our goal is simple: be there for you through the ups and downs.
From getting through a challenging day to getting out and doing something you enjoy, we work alongside you with support that fits your life.
Explore
Daily living support
Practical help with everyday tasks, including shopping, meal planning, cooking and household routines. We take the time to understand what you want help with, what you prefer to do yourself and how you like things done.
Capacity building
Build confidence in the everyday skills that matter to you, from planning your week and preparing meals to getting comfortable with a new routine. We break tasks into manageable steps and practise alongside you as you work towards greater independence.
Recovery-oriented support
When mental health makes everyday life harder, we work alongside you with practical support. That might mean finding a routine that works, reconnecting with people or getting back to something you enjoy—with time to understand how you communicate and what helps.
02 / GETTING STARTED
Let’s start with your goals.
You don’t need to have everything figured out. Tell us what you want to achieve and where you’d like support.
- 01
Tell us how we can help
We listen to what matters to you, how you like to communicate and what you want your support to look like.
- 02
Find someone you connect with
Get to know available support workers and have a say in who supports you. Shared interests, personality and feeling comfortable all matter.
- 03
Your feedback shapes your support
Tell us what’s working and what you’d like to change. We check in with you and review your support together, so you stay in control.
03 / OUR APPROACH
Your life. Your say.
We listen to what you want and respect how you choose to live. Together, we agree on support that works for you.
- You’re part of every decisionWho supports you, what you work towards and how things happen—your preferences matter throughout.
- Support you can count onKnow what’s agreed, who’s coming and who to talk to if something isn’t right.
- Room to be yourselfYour interests, your sense of humour and how you like to communicate all have a place in your support. We take the time to get to know you.
A FEW PRACTICAL THINGS
Before you get in touch.
Where do you offer support?+
We offer support across the Northern Rivers, NSW. Let us know your town or suburb when you get in touch, and we’ll discuss what’s available in your area.
Can I get in touch for someone else?+
Absolutely. If you’re a family member, nominee or support coordinator, you’re welcome to start the conversation. We make sure the person receiving support has a say in what happens next.
What happens after I get in touch?+
We’ll chat about what you’re looking for, answer your questions and explore whether our support suits you. Before anything starts, we’ll confirm availability and agree on the support, costs and arrangements with you.
What should I include in my enquiry?+
Let us know your town or suburb, what you’d like support with and how you’d prefer us to contact you. Start with whatever you feel comfortable sharing, and we’ll take it from there.
Please keep medical records, plan numbers and sensitive health details out of initial enquiries.
YOUR NEXT STEP
Let’s get to know you.
Have a question or want to talk about support? We’d love to hear what matters to you.